Frequently Asked Questions
What is the Excess or Deductible?
What is Third Party Insurance?
What is Comprehensive Insurance?
Who can drive my vehicle?
What is a Safe Driver (aka No Claim) Discount?
If I am insured under a private motor cover, can the vehicle be used for business?
What is the grace period for renewal of my Policy?
If my windscreen is damaged, will a claim affect my Safe Driver Discount?
Are accessories like CD players / charger covered by my motor car policy?
Why do I need an annual valuation for my vehicle?
What is the difference between a valuation report and an Inspection report?
Is my motor vehicle insured while it is being serviced?
If I lend my car to someone, are they covered?
What do I do if I sell my car? Can I sell my insurance?
If I modify my car will it affect my premium?
Why do I need to get a certified copy?
Why must I be responsible for selling the salvage and I am paying you to seek my interest?
When the excess is recovered from the other Insurance Company, why can’t you reinstate my excess waiver benefit?
What is a Trade discount on parts?
If I own a home and it is rented to tenants, can the occupants insure their personal effects?
What is the difference between "Market Value" and "Replacement Value" for a property?
What is included under Homeowners Insurance?